There are NOT ENOUGH STARS to rate Alicia! She swooped in 15 minutes before the contest closed with one design, and I immediately knew THAT was what I was looking for - even though it was not what I had described wanting. She had the vision I lacked, which is why I turned to 99 Designs in the first place! She was ALWAYS responsive, helpful, explained things, helped me make critical decisions, and went above and beyond. Alicia ROCKS!!!